Recall Stanley Switchback & Trigger Action Travel Mug
Millions of consumers trust Stanley travel mugs to keep their beverages at the perfect temperature. But when these products fail, the results can be dangerous. In this article, we break down the recent Stanley mug recall, review reported incidents, and explain what affected users can do next.
Stanley has recalled approximately 2.6 million Switchback and Trigger Action travel mugs in the United States due to a serious burn hazard. This recall represents one of the largest safety actions for drinkware products in recent years.
Key Information About the Stanley Recall
Recall Date: December 12, 2024
Affected Products:
- All Stanley Switchback and Trigger Action stainless steel travel mugs
- Models in 12, 16, and 20-ounce capacities in various colors (white, black, green, among others)
- Specific identification numbers:
- Switchback: 12 oz (20-01437), 16 oz (20-01436, 20-02211)
- Trigger Action: 12 oz (20-02033, 20-02779, 20-02825), 16 oz (20-02030, 20-02745, 20-02957), 20 oz (20-02034, 20-02746)
Safety Hazard:
- The lid threads can shrink when exposed to heat and torque
- This causes the lid to detach during use, posing a serious burn risk to consumers
Reported Incidents:
- 91 reports worldwide of lids detaching during use
- 16 incidents occurred in the United States
- 38 burn injuries reported globally
- 2 burn injuries documented in the U.S.
- 11 consumers required medical attention for their injuries
Where and When Sold:
- Sold at major retailers: Amazon, Walmart, Dick’s Sporting Goods, Target
- Also sold online on retailer websites
- Sale period: June 2016 through December 2024
- Price: Between $20 and $50 depending on the model
What Consumers Should Do:
- Stop using the product immediately
- Contact Stanley for a free replacement lid
- Keep the mug to use with the new lid
- Check the product identification number on the bottom of your mug
Contact Information:
- Stanley toll-free: 866-792-5445 (8 a.m. to 5 p.m. ET, Monday through Friday)
- Online: Stanley1913TMrecall.expertinquiry.com or visit www.stanley1913.com and click on the recall link
- View the CPSC recall notice: Stanley Recall Information
Were You or Someone You Know Injured?
Travel Mug Safety Tips
Always follow these guidelines with any travel mug or cup:
- Inspect the lid and seal before each use
- Never force the lid to close
- Keep your face and body away from hot contents when opening
- Register your product for recall alerts
- Read and follow all manufacturer instructions
- Replace lids according to the manufacturer’s schedule
- Take special care when transporting hot liquids
- Keep mugs with hot liquids away from children
(FAQ) Frequently Asked Questions
What products exactly are being recalled?
Stanley is recalling all Switchback and Trigger Action stainless steel travel mugs sold between June 2016 and December 2024. This includes 12, 16, and 20-ounce models with polypropylene lids.
Why are these products being recalled?
The lid threads can shrink when exposed to heat and torque, causing the lid to detach during use and leading to hot liquid spills that can cause serious burns. This defect creates an immediate safety hazard for anyone using the product.
Do I need to return my entire mug?
No. This recall affects only the lid. Stanley will provide free replacement lids, including shipping.
I've never had any problems with my mug. Should I still participate in the recall?
Yes. All Stanley Switchback and Trigger Action mugs are included in this recall regardless of whether you’ve experienced any issues. Safety is paramount.
How do I get my replacement lid?
Contact Stanley to register for the recall and receive a free replacement lid:
- Call toll-free: 866-792-5445
- Visit: Stanley1913TMrecall.expertinquiry.com
What should I do with my old lid?
Once you’ve registered for the recall, discard the original lid according to local waste requirements. Do not sell, donate, or give away the recalled lid.
I gave away or sold my mug. What should I do?
Please notify the person to whom you gave or sold the mug about the recall so they can participate and receive a new lid. Sharing this information could prevent serious injuries.
How long will it take to receive my replacement lid?
Stanley will ship replacement lids as quickly as possible. Contact their customer service for specific delivery timeframes.
Your Legal Rights After a Burn Injury
If you or a loved one suffered burns or other injuries due to a defective Stanley mug, you may have important legal rights under product liability law:
Types of Product Liability Claims
- Defective Design: The mug’s design was inherently dangerous even when manufactured correctly. The lid mechanism may have fundamental flaws that make it unsafe.
- Manufacturing Defect: The mug deviated from its intended design during production. The materials or assembly may not meet proper specifications.
- Failure to Warn: The manufacturer failed to provide adequate warnings about foreseeable risks. Consumers were not properly informed about potential dangers.
Compensation You May Be Entitled To
- Medical Expenses: Both current and future medical costs related to your injuries
- Pain and Suffering: Compensation for physical pain and emotional distress
- Lost Wages: Income lost due to recovery time or permanent disability
- Loss of Enjoyment: Compensation for how injuries impact your quality of life
- Punitive Damages: In cases of gross negligence or intentional misconduct
Important Steps to Protect Your Rights
- Preserve the Evidence: Keep the defective mug and all parts
- Document Everything: Take photos of injuries and the defective product
- Seek Medical Attention: Ensure all injuries are properly diagnosed and treated
- Report the Incident: File a report with the CPSC
- Consult an Attorney: Many offer free consultations and work on contingency (no fee unless you recover compensation)
Don’t Wait to Act: Most states have strict deadlines (statutes of limitations) for filing product liability claims. Consulting with a qualified attorney promptly can help protect your legal rights.
Resources for Affected Consumers
Contact Ramos Law
If you’ve been injured by a defective Stanley mug, don’t wait. Contact us today for a free consultation and learn about your legal options. Your case evaluation is completely free, and we only get paid if we win compensation for you.